Of all the hotel chains I stay in around the world, the most consistently inconsistent is Starwood Properties.
Last fall at the W in Seattle we noted some problems, only to have some lame exec type out of New York try to explain what little she knew as to what the problem might be...now I'm in another signature property of theirs and I had to go through the torture of 30 minutes at 11 PM at night to learn that some port that my Macintosh looks for was being blocked...Huh?
Almost all hotel broadband authentication is done via a Java script probe and then one logs on. The port in question wasn't a VoIP port or anything odd, and after a long session of changing settings, then undoing what the support person suggested he called me back to say it was a port that had been closed.
Amazing, but since these problems only seem to occur at Starwood, maybe the issue is how Unisys built them, not the user's PC.
Oh and the speeds are nothing great. Under 760k down and less than 250k up...barely broadband on the d/l and clearly not real broadband on the upload.
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