The Comunicano Daily for Tuesday July 21st, 2015

The Comunicano Daily

The rain and humidity in San Diego wasn't the only thing causing the locals to be irritable. Employment giant, sponsor of the football stadium and pretty much the heart of the county's economy, Qualcomm announced there are going to be changes. I am not surprised as the writing has been on the wall since Paul Jacobs moved out, or was moved out of the CEO role about two years ago. The company has been in transition, laying off people in San Diego, offering exit packages to some senior folks, and then hiring on people elsewhere, where costs are lower. This is going to be an ongoing story so I suggest reading the writing locally of Bruce Bigelow of Xconomy once San Diego's media wakes up to the story.       Qualcomm to Conduct Strategic Review, May Consider Breakup Qualcomm Inc. is expected to conduct a sweeping strategic review that will look at the possibility of a breakup, among other options, after an activist investor pushed for change at the chip maker. Qualcomm, the world's largest maker of chips used in mobile phones, may announce it is considering that and other options-including returning more cash to shareholders-when it reports fiscal third-quarter results Wednesday, according to...     [continue...]       When big brands make moves you have to watch the impact. Chase Bank is making a whole series of moves. First, they are going mobile first. Second they are adopting a very user experience focus. Third they are becoming masters of their own content. This is all happening as the upgrade their services and become more customer friendly online.       Chase Reboots Online Banking to Resemble Mobile Experience JPMorgan Chase refreshed its online banking homepage for the first time in three years yesterday. The result looks a lot like the bank's recently revamped mobile site. All the buzz is around mobile banking these days, but online banking still serves more people. Chase has nearly 40 million online users, vs.     [continue...]       I read the proposed telco to VoIP story and not much has changed in 12 years since I started VoIPWatch when it comes to the issues. The only difference is now we actually have an FCC Chairman who will see things through.       FCC Chairman proposes rules for telco transition to VoIP FCC Chairman Tom Wheeler proposed a set of guidelines that start the process to regulate telephone companies as they transition from a legacy TDM voice infrastructure to IP-based real time communications. Wheeler's rules will be up for consideration at the Commission Open Meeting on August 6.     [continue...]       There is no question text is replacing many things. One of the keys is customer relationships and service. But text is more than just a "message" these days. And, with IoT (Internet of Things), sensors, beacons, big data analytics, faster networks and smarter apps, we're going to see things that are all about what pals Robert Scoble and Shel Israel wrote in the "The Age of Context" and which client FollowAnalyticsunderstands with their mobile first approach. In app communications with alerts, notifications and messages is why text is replacing many things.       Brands Are Using Text to Strengthen Customer Relationships Chat offers a direct line of communication for timely and personalized interactions A customer walks into a store in search of a black jacket and a new pair of jeans. With so many brands, sizes and styles available, they seek out the nearest sales associate for some help with recommendations.     [continue...]       As an AirBnB dweller off and on the last year in various cities (Miami, Seattle, San Jose and now Lisbon) I tend to do one of three things when it comes to meals-shop and cook, go out to dinner, order in. And, when it the past the idea of ordering in was usually pizza, except in New York City where everything was available by phone, online ordering was a rarity. In the AirBnB era it has exploded. Now you can order food of all kinds, and either the restaurant or a third party service like Doorstep Delivery or GrubHub will get it to your door. This though is just the start. Watch as pharmacies resume home delivery, see how house calls from doctors return and watch as Amazon with their same day delivery becomes even more finely tuned. But there's going to be one more sector that feels the winds of change. Hotel room service. Why order from a limited menu when you can order from anywhere in town and have better food.       Online food delivery ordering is about to overtake phone ordering in the US Getting your dinner to your door is now easier than ever, and thanks to the internet, almost no human interaction is required. While phone orders dominated delivery only five years ago, the balance between meal orders placed over the phone versus those placed online have nearly switched, with internet orders on track to surpass phone orders any minute...     [continue...]       There's a reason why cable is losing, and YouTub is just the start. The cable industry knows it which is why they are going mobile. But there's a whole group of "never corders" as YipTV founder Mike Tribolet calls them, and they are causing the shift, and YouTube, which has been around and mobile ready longer, is the early winner.       YouTube Is Crushing Cable TV, According To Google Credit: Lionel Bonaventure via Getty Images YouTube is giving cable TV a run for its money. The popular video-sharing platform -- which was acquired by Google in 2006 -- reaches more 18- to 49-year-olds in America than any U.S. cable network, said Google's chief business officer, Omid Kordestani, during an earnings conference call on July 16.     [continue...]       If you are part of the world of startups, the next few stories are so, so, so focused on you. First is where the growth is. Second is all about how to hire a marketer. Third is some real pearls of wisdom from Brad Feld about being a "founder" and last is the difference between your lawyer and the company's lawyer.       The Fastest Growing Areas of Startup Investment in 2015 Earlier this week, we examined the trends in the major categories of startup investment including eCommerce, Software, Social Networking and Education. But which lesser known startup sectors are starting to raise venture dollars? Where are founders finding unique opportunities to innovate?     [continue...]     Marketing Shouldn't Be a Dirty Word in Silicon Valley You could say that I got into marketing (or "growth", if you prefer that euphemism) mostly by accident. It was a right time, right place kind of thing: Upstart had an awesome product and killer team, but they needed a growth strategy.     [continue...]     Do We Need A New Word For Entrepreneur? - Feld Thoughts     Has the word entrepreneur become too trendy as to have lost its meaning? I'm hearing it and the word entrepreneurship being used in so many conversations incorrectly. Here's a simple example. On a daily basis, I have an email exchange with someone who says they are an entrepreneur.     [continue...]     A Startup Lawyer is Not a Founder's Lawyer - Silicon Hills Lawyer     TL;DR Nutshell: It's extremely important to hire independent counsel who isn't incentivized to favor, because of existing relationships, the interests of your investors above those of the company. But it's also important to understand that company counsel represents the best interests of the company, including all stockholders, and that can often conflict with the personal interests of individual founders.     [continue...]

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