The group of analysts and media assembled at the Dimension Data Perspectives 2015 are all a day and a half into the full two day gathering. Without question it is an "A" list of the who's who from IDC, Forrester, Gartner Nemertes, Ovum, UC Strategies and more along with a smattering of key media and bloggers.
My initial takeaway is that Dimension Data is taking business away from three groups around the globe:
1. Internal IT
2. Small IT shops whom I call two guys and a truck
3. The Telcos and IT Consultancies
The first two are no surprise, as the enterprise and SMB customer base is becoming more IT centric, and in turn needs more support that does more for less. But the third group is the surprise, not to me, but likely to those who are losing the business. And the rationale is rather simple. Telcos and IT Consultancies are not really built to scale their businesses in a rapidly evolving marketplace. Let's first take a look at the telco. They exist first and foremost to serve customers in their footprint. Once you go out of footprint their market advantage falls off rapidly. For the IT consultancies the weakness is their need to go outside their own team to meet the needs of the customer by having to find the parts and pieces, then integrate it. At this point the cost of managing and integrating gets factored into the budget. As a result the IT consultancies are pricing themselves out of the race while the telco is finding that to keep the business they previously won means putting the human capital out in the field.
A global company like Dimension Data crosses the borders and avoids the issues of having to outsource more by having their own assets and people in market.
Net Net-the all in one source approach provides more for less.
- Posted using BlogPress from my iPad