I stopped carrying any bag that I can't carry on a plane years ago thanks to Luggage Forward. The relationship with them began in 2007 when I had to get all kinds of things over to France for my wedding. I've been using them ever since.
The last two trips though have raised my respect of them even more. I've always been a fan, but back in July and again this past trip, my bag was where it needed to be within two days of being picked up. What this means is the bag I left in Lisbon on Tuesday morning as I checked out of the Intercontinental arrived before noon yesterday. That's impressive on any level.
Logistics is what they're all about and the team at Luggage Forward knows how to get it done. Granted it costs $270.00 to send a bag in each direction, but my rolling duffle had all the clothes I needed for a three week trip, I only needed to check it between Marseille and Lisbon, and the rest of the way it was rolling around with me in a car or on a train. That bag, and my rolling Tumi backpack did the job so well. What's more is I used a small bag that goes with the Tumi and carried my essentials plus a change of clothes on my way over. On the way back I used that bag to bring back item I purchased while in Europe. The rest of the stuff Luggage Forward took care of.
Why they're great? First they know shipping. Second they pay attention to detail. And third, they keep me informed about my bag being picked up and delivered. Their monitoring activities make sure that there's no hassles and when there are, Luggage Forward handles it, allowing me the freedom to carry on my business with what I carried on the plane.