The Comunicano Daily for Wednesday September 3, 2014

The Comunicano Daily

Today's humpday so it's time to look at what's happening around the technology news world. We'll start off with a Huffington Post item about Customer Disservice something most of us have felt from some PC brand, utility, airline, hotel or car manufacturer over time.  Next we're seeing the IRS looking at those who feed their staff and how that can be considered income vs. an expense..The Celebrity Photo Hack is making the news cycle, this time with the tools that can make it possible..Microsoft is everyone's target it seems these days, not just Apple or Google...all this and more today, SO ON WITH THE NEWS...       Why Is Customer Disservice Becoming the Norm and What Can We Do About It? Posted: "The entrepreneur always searches for change, responds to it, and exploits it as an opportunity." - Peter Drucker If you haven't yet heard the 8-minute diatribe leveled by a Comcast customer service rep to a customer and his wife who were trying to cancel their cable service, tune in here.     [continue...]     Silicon Valley Cafeterias Whet Appetite of IRS There is a grumpy new face in line at Silicon Valley's lavish freebie cafeterias: the Internal Revenue Service. Staffers at technology companies such as Google Inc., Facebook Inc. and Twitter Inc. long have enjoyed free gourmet meals, courtesy of their employers.     [continue...]     The Police Tool That Pervs Use to Steal Nude Pics From Apple's iCloud  As nude celebrity photos spilled onto the web over the weekend, blame for the scandal has rotated from the scumbag hackers who stole the images to a researcher who released a tool used to crack victims' iCloud passwords to Apple, whose security flaws may have made that cracking exploit possible in the first place.     [continue...]       We're just finally seeing 4G/LTE and LTE-A (for advanced) rolling out in more places in the USA and around the world and so it's no surprise the 5G is making noise, this time in Finland.       Nokia to build 5G test network in Oulu While a commitment-in-principle has already been made, a formal decision on construction of the high-speed 5G network won't come until autumn, said Nokia technical director Juha Määttä. When asked about the construction schedule for the network, Määttä said that it could begin early in 2015.     [continue...]     WiFi speed displayed directly onto booking and travel websites Hotel WiFi Test has launched a browser extension that displays information about a hotel's WiFi speed and quality onto the most popular booking and travel websites: Hotels.com, Expedia, Booking.com and TripAdvisor.     [continue...]       Office by the Month. Not the kind you physically use, but from Microsoft has debuted for iPad as an in-app purchase. In my view this is two years or more too late. Google Apps is gaining momentum and already is far more integrated.        Microsoft adds monthly in-app subscription option to Office for iPad Summary: Microsoft Office for iPad users now have the option to subscribe to Office 365 monthly and from inside Word, Excel or PowerPoint. Microsoft is now allowing Office for iPad users to pay monthly, rather than only annually, for their Office 365 Home or Personal subscriptions.     [continue...]       If you don't use Evernote, your working too hard when it comes to storing and finding notes, pictures, videos and more. And, like Google and others, the company is taking aim at Microsoft Office at the right time. While Microsoft has OneNote, Evernote has users, lots of them who are raving loyalists.       Evernote's Phil Libin Has Come to Bury Microsoft Office, Not Praise It What about OneNote? It's a question that Evernote CEO Phil Libin gets asked all the time, especially after Microsoft made the note-taking app free earlier this year. But, Libin says, it's the wrong question. Libin makes no bones about having Microsoft in his sights, but it is Office he wants to dethrone, not OneNote.     [continue...]       While Evernote takes aim at productivity Google is going right after the jugular of Office and Exchange by developing a strategy that looks to displace Microsoft Outlook.       Google's New Strategy to Unseat Microsoft Outlook Google executive Amit Singh must persuade companies to ditch Microsoft Outlook for business-focused versions of Gmail. But pioneering driverless cars may be easier than changing the way people send email at work.     [continue...]       Who comes after the Millennials? It's Gen-Z, not Jay-Z. And, Gen-Z seems to be more like those who came before GenY....at least that's what one study says. We really won't know for a few more years though..       Are You Prepared for Gen Z Tech Workers? Millennials and their quirky work habits get all the attention these days, but the younger Gen Z is turning out to be even more of a mystery.     [continue...]

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