Yesterday the Medill Reports Ben Shamisso penned a piece regarding the war of attrititon between the legacy deskphone and their looming replacements-smartphones and tablets. In the story both CounterPath's SVP Todd Carothers and I were quoted.
My view is centered around the concept of utility. People will simply get more use out of a tablet based communications hub than the standard desk phones. It one of the reasons why Cloud TC and Panasonic both are making desk phones based upon the Android OS. An iPad in a Gorrilla stand makes for a very good desk phone already. So will Android tablets too, as long as you have the right software, ala Bria from CounterPath or even Skype. Others will be in the fray soon too so watch this space for more on this emerging market sector.
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