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July 29, 2010


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Hi Andy, This is always an area that interests me as a traveller too. So I like the idea of comparing notes. I remain more Skype centric when traveling although my global communications needs in that mode are very different to yours. What really prompted me to comment was "complexity". I know you've got this all worked out. I know it's another iteration on progress and balancing all the various alternatives. However, I'm not sure the traveller in the street would get this. I think the challenge for any company still in this space is how to communicate what to do. Basically you want to make it easy for anyone to ring your pocket from anywhere. For the US market there remain many barriers to this from locked phones to poor understanding of rates and calls structures. I'm not sure the last time I looked at Truphone's site it really told me how to do this. I know Skype's site doesn't and other more complex choices are totally buried. A travelers best friend remains free WiFi... which there is more and more of.


Interesting, but their rates seem a bit high - Am I right? I love the concept and that may be worth a premium, but this seems steep.

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