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June 13, 2009

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Rob Wolpov

I agree, for the most part.

#3 - While there are an ever decreasing number of instances, some customers of our business voip service experience dropped packets and latency due to Internet hop issues that neither the customer nor the provider can control.

#2 - Setting up business voip service is EASIER than setting up Internet service.

Jean

I agree with most of this but not with 3 - Call quality is both better and worse than traditional phone services.

Bandwidth has little to do with the quality, except in some cases. The real problem is dropped packets which can happen even when a lot of bandwidth is available.

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