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October 24, 2008


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Michael Graves

You're not kidding about the inconsistent outreach. I've heard from several sources that they are very difficult to deal with.

Their web site doesn't seem to allow direct sale to non-North American customers.

Their web based client doesn't support G.722.

Their retail product, sold online, doesn't support G.722.

Their OEM version, which does support G.722 doesn't inter-operate well with wideband capable hard phones (Polycom, snom, etc).

They appear to be missing a lot of possible opportunity for leadership. They're leaving an opening for someone to step up.

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