The New York Times published a story today about VoIP in the Sky.
Sure, we all want peace and solitude up at 37,000 feet, but this is all a social matter, not a business matter. What's amazing is when the airlines and the carriers could make all kinds of money on Airfone rates (and did) no one ever complained.
I contend that there is a place for Voice in the Sky and while it may not be in your seats, that a smart airline like Virgin America would do well creating the Internet Phone booth for those that really have to call someone.
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