PhoneBoy and I have been friends for a while. Dameon is one of the VoIP Bloggers who both gets it, and is easy to talk to, fun to bounce ideas off of, and most of all far more of a geek/techie/wonk/boffin than I'll ever be (those are all terms of respect too in my book these days.)
He recently joined GigaOm as part of the expansion efforts that are happening over there and has penned a killer piece about Voice Applications and where the money is and isn't.
One of the golden rules I have is that it's not about selling in, but selling through. Dameon is bringing up that point in a similar way. Basically what he's saying is that it's one thing to have API's, it's another to build application and its another to have actual customers using the applications.
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