While I remain convinced that apps not minutes are what matters, we have to realize that the market that adopts early are largely the online, non talkative crowd. They IM, chat and email. They are more comfortable not talking which provides a nice lead in to a series of posts by Jim Courtney and Jon Arnold.
So the real issue with all these new plug-ins is they keep trying to get the users out of their safe zone and into a new dimension. Those of us who grew up talking, before IM are more an audience than those that did not. As such the app developers like client Thomas Howe have it right. Build apps for those that need them. Not those that don't.
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