In what will go down as one of the most painful pills swallowed in VOIP, Russell Shaw continues to document the woes of former Sun Rocket customers, this time dealing with the customer list possibly being made available to Vonage.
Shaw previously covered reported outages tied to the new SunRocket, aka Teleblend, a company whose parent company has a history of buying distressed assets.
My take on this is simple.
Sign up with a company that you know of which has been around for a while. AT&T CallVantage, Earthlink, Broadvoice lead my list. If you are a business customer look at CallTower and Junction Networks (client). The key is to be sure you can handle change, but the lesser known companies may only be replays of the flame out.