I sure hope this isn't true....or that it gets solved FAST!
A reader of mine sent me a note about having FIOS installed by Verizon and how it has affected his VoIP service, from AT&T. He's been a long time user of AT&T's CallVantage but following the installation of FIOS, it stopped working.
It seems his ActionTec router, which connects to the FIOS Coax won't allow him to use AT&T's CallVantage.
The reader writes:
So - now I find out it's AT&T policy not to support their TA behind the Actiontec router that comes with FiOS. According to the tech I spoke to last night, VZ kept issueing a firmware upgrades for their Actiontec router that would break whatever workaround AT&T found to get their TAs to work.
Since the Actiontec router's input is COAX, there's really no way to get the TA in front of the Actiontec router. I am probably going to have to cancel my CallVantage service, along with every new FiOS customer on the East Coast.
Jeff Pulver, who also has FIOS tells me that FreeWorldDialup worked fine over the new high speed service, which makes me wonder just what's up?
I'd be interesting to hear if others are having the same issues with their analog telephone adapters from Vonage, Earthlink, Broadvoice, SunRocket, Primus, etc. to see if this is an isolated problem or one that is really going to be similar to the case of the cable company blocking Vonage a few years back.
I have placed a call to Verizon PR. To make it easier on my friends in the media, the PR contact according to Verizon's web site is available here
UPDATE-BroadVoice's CEO, Les Berry reports happy customers using their award winning service.
Update # 2-I found this about SunRocket and others on DSL Reports.
Update #3-Verizon's PR representative has called and they are looking into it but doesn't believe that the technical incompatibility is intentional or designed to block any VoIP provider.
Update # 4--Steve Howe, Sr. VP of Earthlink reports that Earthlink's TrueVoice is working fine with FIOS based on some Friday investigation with Earthlink employees who are on FIOS from Verizon. This is looking more and more like an AT&T vs. ActionTec/Verizon issue, likely tied to MGCP not SIP.