In what is a very good report from Dawn Kawamoto and Ben Charney, AT&T CEO Dave Dorman reveals the missteps of his predecessors, shows a great affinity for the cable guys, and takes a swipe at the RBOC's who sell DSL and don't get VoIP.
The story, which is one of the best to come from CNET's News.com on VoIP in a while really brings together many of the factors we have been covering here on VoIPWatch. So, while much of the story is more of what WE already know, it's great that the story is getting out to the masses, which is what AT&T wants to accomplish.
The "make the enemy my friend" line is classic too and likely comes from Tsun Tsau, The Art of War. "Keep your friends close and your enemies closer."
Also, Dorman's candor about the ills of the past speak volumes for the future. AT&T did miss the boat under his predecessors. Sure the marketer in Dorman is at work, but its the kind of delivery that should reassure Wall Street and consumers both, and those are really the two audiences that matter.