Cloud Telecom Edges Into Legacy Carriers
Outdated Content is Friday's Fish

AI, Voice and Transcription

Longtime media maven Jeremy Wagstaff, who has done stints with the WSJ and other legit media, has penned a very insightful piece about Voice AI and Transcription. In the post, Jeremy highlights services that are doing decent work in the AI-assisted transcription industry.

I read this with a keen interest, as my agency's very first technology client was a startup, MobileWord, way back in the mid-90s.  A lot of what is now more than possible, and actually working, was envisioned back then by founder Bob Cox, but he was way too early, and the computing power to do what is now possible today just wasn't there. Back then, the files were shuttled to human transcribers, and then returned to the person who had done the dictation via email. It was a cutting-edge idea back then, but today seems so expected.

The big issue remains transcription of accents and regionalized dialects. This is one of the learning hurdles that the services are all just starting to address. One person's English from say Seattle is far different in accent to a Bostonian. Add in EASL (English as a Second Language) speakers from South America, Asia, Europe or Africa and the learning that the voice engines need to undertake is a massive computing job.

Today, with the kind of cloud computing power that's available, Bob's vision is now a reality. Give Jeremy's post a read and check out some of the services he highlights. 


Feed You can follow this conversation by subscribing to the comment feed for this post.

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Your comment could not be posted. Error type:
Your comment has been saved. Comments are moderated and will not appear until approved by the author. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.


Post a comment

Comments are moderated, and will not appear until the author has approved them.

Your Information

(Name is required. Email address will not be displayed with the comment.)