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The Comunicano Daily-for Tuesday November 19 2013

 
 
 
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Recently I was asked by one of the writers at ProfNet to help explain Google's New Helpout service demonstrating that knowledge leadership and a stead presence online leads to media seeking you out as an expert. Replying quickly with key points it led to more questions to help round out the reporter's story, so while I was in transit and at the ITU Telecom World Conference I quickly penned some thoughts, replied to more questions by being conneted and reachable. That's a key trait to get quoted. You can't dawdle or wait, or someone else gets in the story. You'll see I got the prized "first quote" and what's more my comments were salted throughout the article, proving that being time sensitive to a reporter leads to getting quoted.

Now, onto the news...

 

 
 

 
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The Q&A Team: Help Me, Helpout

Dear Q&A Team, My marketing team wants to learn more about Google Helpouts. We want to get a better understanding of this service as well as how we can use it to promote any of our products and/or services.

 
 

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Biometrics are on the rise in proving who you are. Not only is fingerprint scanning on the rise, but so is retinal scanning..and now it comes to a smartphone near you.

 

 

 

 
 

 
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This startup’s tech verifies your identity by scanning your eye with your smartphone

Eye scanner identification systems are the stuff of spy movies, but EyeVerify is bringing them to the mainstream. The startup took home the first prize at the Kauffman Foundations's Get in the Ring startup clash yesterday, beating out hundreds of applicants, 40 semi-finalists, and 8 finalists for the award.

 
 

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Bashing the mobile operators seems to be a job the daily media loves to take on, and in their defense, the mobile operators don't help themselves by getting in the way of progress...

 

 

 

 
 

 
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Never Forget That Wireless Carriers Are Evil

In today's edition of "U.S. wireless carriers are dicks", we're going to look at the latest in how carriers and the CTIA are protecting valuable revenue streams by blocking features that would curb smartphone theft. Over 1.6 million US consumers had a smartphone stolen in 2012.

 
 

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Changes in the VC world are afoot with two of DFJ founders stepping out.

 

 

 

 
 

 
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Tim Draper Steps Back From Draper Fisher Jurvetson, Firm Confirms

The boisterous venture capitalist Tim Draper will not be an investment partner for the next fund of the firm that his name headlines, Draper Fisher Jurvetson confirmed today after a Fortune scoop.

 
 

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What's hot in tech? Just follow the money from one of Wall Streets biggest investment banks, Goldman Sachs and see who they have speaking to their own team internally. 

 

 
 

 
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Here Are The Hottest Companies In Tech Right Now, According To Goldman Sachs

I think we've established by now that what happens in Vegas actually never stays in Vegas. And, as you can see by the agenda obtained by TechCrunch that's embedded below this post, the Goldman Sachs Private Internet Company Conference scheduled to take place in Sin City over the next two days is no exception.

 
 

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Skype is seeing more competition from the mobile operators themselves who launch over the top services of their own. Last week it was SwissCom and now we're seeing ChinaMobile. T-Mobile did it early on with Bobsled so one has to wonder if this will be a big push at February's Mobile World Congress next year.

 

 

 

 
 

 
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China Mobile relaunches Jego, its Skype competitor that offers free incoming calls overseas

In June, China Mobile quietly launched Jego as a competitor to Skype, but in the same month, the carrier abruptly suspended account registrations for the service. There were plenty of speculations as to why China Mobile International - a Hong Kong-based global-focused China Mobile subsidiary - made such a move back then.

 
 

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So much for in-flight calling disturbing passengers. It seems it really was more of "we're not able to make money" before. Now that there is technology that lets the in flight technology companies bill and keep some revenue, talking and texting in the sky seems to be the talk of the skies.

 

 

 

 
 

 
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European Commission Says Yes to Mobile Data, Calling In-Flight

The European Commission announced on Thursday that it would begin allowing the use of 3G and 4G mobile devices on board aircraft that are flying over the European Union. The change in rules allows airlines to implement the use of 3G and 4G above 3,000 meters (9,843 feet).

 
 

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In a reversal of sorts, we're now seeing Bitcoin being embraced by USA regulators and enforcement bodies...HMMM.

 

 

 

 
 

 
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U.S. Agencies to say Bitcoins Offer Legitimate Benefits

The Department of Justice and Securities and Exchange Commission are telling a U.S. Senate committee that Bitcoins are legitimate financial instruments, boosting prospects for wider acceptance of the virtual currency. Representatives from the agencies told the U.S.

 
 

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This week in San Francisco is DreamForce, SaleForce.com's big soiree. And, in typical style they are making news, this time about how they have redefined their customer experience over mobile.

 

 

 

 
 

 
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Salesforce reboots its mobile experience with a bunch of dev tools with Salesforce1

 

On Monday, the $3 billion cloud computing company kicks off its 11th annual Dreamforce conference, which is expected to draw more than 100,000 attendees. The crowd will be buzzing about all sorts of news at the show, but one of the biggest announcements is bound to be Salesforce1, the company's revamped mobile platform for administrators, end users, and developers.

 

 
 

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WebRTC was a focus of discussion between some of us in Bangkok, and the topic at a TMC sponsored conference in Santa Clara this week. It seems though that no one can agree on what the standards will be. That's not stopping innovation and may actually lead to more interesting new ideas vs. everyone doing the same old thing.

 

 

 

 
 

 
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Anatomy of a stalemate: Why is everyone still fighting about WebRTC?

Earlier this month, representatives of some of the biggest tech companies met in Vancouver to find common ground in a long-running feud.

 
 

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On the subject of conference, here's some helpfu hints to get more from those events you attend for business.

 

 

 

 
 

 
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The complete guide to getting your money's worth out of conferences

Conferences are a booming business-Quartz held its own Next Billion gathering last week-and your company may pay thousands of dollars to send you to a big-name event. How do you make sure it's worth the money and convince your boss to let you go next time?

 
 

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Some of us can't get through the day without being connected and online to stay in touch with the people who matter. A new infographic compares Wi-Fi to the cigarette....and more.

 

 

 

 
 

 
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Is Wifi the new cigarette? (infographic)

Internet addiction is real. It is said to be more pervasive than alcoholism in the United States, and debate is raging over whether it should be officially classified as a mental illness.

 
 

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The Comunicano Daily-Special Sunday Edition for November 17 2013

 
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The Comunicano Daily-Special Sunday Edition

 
 

 
 

 

Hello from Bangkok in Thailand where I'll be representing the USA and Comunicano at this year's ITU Telecom World Congress where along with the master Disruptor, Dean Bubley, I'll be on a panel on the subject of Telcos and OTT (over the top) communications. Now that's something we at Comunicano have been working on for many, many years. 

Clients in the past and currently have been at the forefront of that industry with the likes of GrandCentral (now GoogleVoice), HiDef Conferencing (now a part of Citrix), CounterPath with their Bria softphone, Sansay with their APIs and SBC that's aimed at this market squarely, iotum, Voxeet, WebDialogs, Magor, Vidtel and others in audio and video collaboration, conversations and conferencing sectors, and of course Truphone who is both an OTT player with their apps, and a carrier of their own with their SIMS. And the list goes on.

To know more about OTT here are two nice reports. One from Arthur D. Little, the global consulting company, and another quick recap from Dean Bubley, who has written the very defining report on the subject of WebRTC and OTT comms, and is is the process of authoring another.

Because of all my travel I've also become a bit of an expert on travel technology. Our clients Benbria and Endomondo are currently working with InterContinental Hotels around the world, each making guest experiences better in different ways, so in today's Daily you'll see more coverage on travel and technology, something we'll be watching more of and sharing, just like we started watching technology on VoIPWatch, when collaboration, VoIP and Video Conferencing were less entrenched ten years ago than they are now.

Oh..and one more thing. If you ever need to get a bag, a set of golf clubs or your ski's somewhere please contact the wonderful folks at Luggage Forward. My bag that needs to be waiting for me in Australia arrived today. It left just four days ago. How do I know?

They're smart, technically savvy and keep track of it so I don't have to. Waking up to their email, was the way customer service should be. Ahead of the client, making one less thing to be concerned about. 

And now, onto the news....

Andy Abramson

 

 
 

 
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Dean Bubley's of Disruptive Wireless Updates his WebRTC forecasts + new analysis of browser vs. non-browser uptake

 

I saw someone on Twitter post the other day that we are currently at "Peak Telco Conference". Last week & next week have an extraordinary number of clashing events, around the world. One interesting thing I'm noticing is how many seem to be adding in a session or couple of presenters on WebRTC, which is fast becoming the "topic du jour" across telecoms overall.

 

 
 

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Over the past week I've been moving and tracking a bunch of stories that are of interest to clients and friends of the agency. One that may have been overlooked was the recent move by FaceBook to join the GSMA. A social network in the cabal of mobile? Our Ritch Blasi was sought out and quoted by Forbes and eCommerce Times' Erika Morphy on the subject.
 

 

 
 

 
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FB Jockeys for Inside Track in Wireless Industry

Facebook has reportedly joined the GSM Association, making plain its heightened interest in mobile and wireless. GSMA is a group made up of mobile operators and other technology companies interested in standardizing and promoting the GSM cellular system. Nearly 800 of the world's mobile operators are members, as are more than 200 companies in the broader mobile ecosystem.

 
 

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Seeing FaceBook move into the GSMA is no surprise. It's all about clout, and derives from regulatory activity. With a change for the better in the USA with Tom Wheeler, Facebook is looking globally to insure their growth with ad sales, content, privacy and of course, revenue.

 

 
 

 
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Interview: Tom Wheeler isn't afraid to wave the FCC's big regulatory stick

New Federal Communications Chairman Tom Wheeler this week set the tone for relationship with the mobile industry. Earlier this week he sent a letter to the CTIA - the mobile operator lobbying group he once headed up - telling them to either adopt a consumer-friendly phone unlocking policy or have the FCC do it for them.

 
 

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Every quarter independent mobile analyst Chetan Sharma publishes a quarterly mobile market update. You can download the full report from here. It's full of trend data and insight from one of the industry's bright lights who is working with companies up and down the mobile eco-system chain.

 

 
 

 
 

Chetan Sharma: Mobile Industry Growing. Data Is a Big Contributor.

 
 

 

 Sharma highlights that the US mobile data market grew 5% Q/Q and 15% Y/Y to reach $22.8 billion in mobile data revenues. Data is now 48% of the US mobile industry service revenues and as we had forecasted a few years back, the cross-over point of 50% might occur next quarter.

 

 
 

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Back in 2011 and 2012 Comunicano worked with Ortiva Wireless, a company that set out to solve a problem for mobile operators. Video over Mobile delivery and what it would do to their networks. Well, a new study from Bain & Company points out just how big of a problem it is.

 

 
 

 
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Bain & Co.: 70% of Multi-Device Owners Watch More Video than 3 Years Ago

Access to digital media across multiple platforms - be it video, music, games or books - is prompting a shift from traditional buy-to-own to individual rental models, a trend with broad and deep ramifications for content producers and other participants across the physical and digital media value chains, according to a study from Bain & Co.

 
 

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Mobile phones are essential, especially in times of disaster. Just look at the recent typhoon in the Philippines last week and how mobile phones played their part.

 

 
 

 
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Mobile phones are now as crucial as food and water in emergency aid

Foreign aid is streaming into the Philippines from around the world as the news of the devastation wrought Super Typhoon Haiyan spreads, but it's no longer just food, water and shelter: Before the storm even made landfall, a team from non-profit Télécoms Sans Frontières was on the ground, carrying satellite phones and laptop-sized BGans, which...

 
 

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The heavy consumption levels are leading Verizon Wireless to admit, "they have a problem" with their networks.  But the problem, which is Cisco and other's like F5's gain, should cure up soon.

 

 
 

 
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Verizon admits network faces traffic pressure in big cities

The company is pouring money into the problem, and a top executive says the issues will dissipate by the end of the year. (Credit: Jessica Dolcourt/CNET) Verizon Wireless is feeling the crush of all of those LTE-enabled devices on its network.

 
 

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A good average LTE speed is somewhere between 10 and 20 mbps

As smartphone usage has surged, so has the demand for reliable, fast cellular data. Sure, your smartphone can use Wi-Fi to surf the Web, watch video, stream music and download documents. But Wi-Fi isn't always available or costs extra in some public places. In the U.S., the fast cellular technology of choice is called 4G LTE.

 
 

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All this leads to what is expected. Capping of data speeds. We already see it on mobile networks, and with some fixed line cable and DSL providers. If you wonder who caps, look at this GigaOm report from Stacey Higginbotham.

 

 
 

 
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Want to know if your ISP is capping data? Check our updated chart

A A As we prep for the launch of two new consoles that will allow people to download games that are 30 GB to 50 GB in size, and as new research comes out showing that over-the-top television viewing is rising, it's worth taking an updated look at how ISPs around the U.S.

 
 

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These caps on data consumption by downloads and streaming are coming when buyers of Verizon's fiber in the ground product seem to be increasing.

 

 
 

 
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Verizon's Shammo: Customers are buying FiOS speeds of 50 Mbps, above

Verizon ( NYSE: VZ) may have halted further builds of its FiOS network into new markets, but where it is converting problem copper-based customers to the fiber-based service it's finding that customers like purchasing speeds of 50 Mbps and higher.

 
 

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The Pentagon is dropping Blackberry. 

 

 
 

 
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Pentagon Preparing for the End of the Blackberry Era

The Defense Department, owner of 470,000 BlackBerrys, is distancing itself from the struggling vendor while moving ahead with construction of a departmentwide app store and a system for securing all mobile devices, including the latest iPhones, iPads, and Samsung smartphones and tablets.

 
 

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Ever wonder just how big Google really is...take a read below and find out.

 

 
 

 
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Google Is Now Bigger Than Both The Magazine And Newspaper Industries

Google has become so big that sometimes it's difficult to understand just how big it is. It's on course to do $60 billion in revenue this year, almost all of that from advertising. But how big is that in terms of the media it competes against for ad dollars?

 
 

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To see where Google is going, just take an old phrase, "follow the money" and you'll know.

 

 
 

 
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Analyzing the Investment Syndicate of Google Ventures

The investment syndicate dashboards of 10 of the most active CVCs in 2013 (list below) can be found on the 'Research' tab after logging in to CB Insights. (Note: The free PDF is available to anybody who logs into CB Insights, not just our paid subscribers.)

 
 

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Tech and travel are on my mind, what with the PhocusWright conference coming up later this week. So it's no wonder that news about that industry sector is starting to bubble up too.

 

 
 

 
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Airlines Should Make Like Amtrak and Create Cellphone-Free Quiet Flights

The Federal Aviation Administration has already started allowing customers to keep their electronic devices on during takeoff and landing, and NBC News is now reporting that the in-flight Wi-Fi service Gogo will soon start offering text and voice service during flights. Texting is a blessedly silent activity, but phone calls...

 
 

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6 Ways Tech Will Change the Airport Experience in 3 Years

The rate of innovation in mobile technology suggests that even if security still takes too long and seats are too small, flyers can at least rely on updated flight statuses and hassle-free check-ins. - Samantha Shankman Travelers want to get through the airport as quickly as possible with access to updates at their fingertips.

 
 

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The Top 22 Hotel Brand Sites Around The World

 

Skift is starting a new monthly feature on top trafficked sites in various sectors in travel, using data from SimilarWeb. We have found SimilarWeb's traff

 

 
 

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And now some stories to get you thinking and working differently, to look at opportunities more and see what is bubbling in the news.

 

 
 

 
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Young Upstarts-Taking Risk to Be Successful

 

Imagine you stand at the edge of an enormous cliff, a parachute strapped to your back. To your right is a winding staircase with a sturdy handrail. There are only two ways off the cliff - jump or take the stairs.

 

 
 

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The 10 Smartest Cities In North America

The survival of our species on planet earth is largely going to be determined by what happens in our cities. By 2050, 70% of the world's population will live in them. We are observing a mass migration to cities at an unprecedented rate.

 
 

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Embracing Digital Technology

Executive Summary Advertisement Companies routinely invest in technology, and too often feel they get routine results. Technology's promise is not simply to automate processes, but to open routes to new ways of doing business.

 
 

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Investors don't want to meet you. They wanted to be introduced to you. - 42Floors

I remember when I first started fundraising for my first company, my investor network was pretty weak. Not only did I not know many investors, I also didn't really know how to pitch them. I'd basically take any meeting I could with any investor at any time.

 
 

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It Takes $78 Million in Prior Funding for a Tech Company to IPO, and It's Getting Bigger Every Year. Capital Efficiency?

VC-backed tech companies take seven years on average to go public and now it looks like they need a boatload of cash to get there too. What happened to not being capital intensive? Using CB Insights venture capital data, we analyzed VC-backed tech companies that have exited since 2007 to identify how much funding they need to raise prior to exiting via IPO and M&A.

 
 

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