Turn iPod touch Into a Mobile Phone
The Networks Broke-Cable and Wireless

Were You Prepared?

8x8 #latergram8x8 #latergram (Photo credit: qthrul)

I was really impressed with what one of my agency's client's did when it came to communicating with their customer base surround Hurricane Sandy. Cloud communications leader, 8x8 sent out an email pointing to a web page that had a Disaster Planning document, all geared around the concept of maintaining communications using their platform.

Good disaster planning starts before the situation arises, so with a service like 8x8's Virtual Office Online, the ability to work around Hurricane Sandy can occur, with some advance work or the next time someone can log on. 

This type of functionality is not unique to 8x8 as others like Phone.com, OnSip and RingCentral, to name a few, have the web based portal management to enable customer adminsitration so should disaster strike, business and communications can continue.

In addition to the web page, 8x8 smartly posted tips for staying connected on Facebook and Twitter before the storm hit. Equally smart thinking was sending out a special email ONLY to all of their east coast customers with the same information. This elevliated telling unaffected customers what was needed to be done with the primary information being the tips on how to easily route business calls to other locations or cell phones.

This happens because cloud communications companies can more easily be redundant and shift their network services from one place to another when disaster strikes. That's called being PREPARED.


Feed You can follow this conversation by subscribing to the comment feed for this post.

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Your comment could not be posted. Error type:
Your comment has been saved. Comments are moderated and will not appear until approved by the author. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.


Post a comment

Comments are moderated, and will not appear until the author has approved them.

Your Information

(Name is required. Email address will not be displayed with the comment.)