I can't say enough about the gang at Luggage Forward, the preeminent baggage handlers in the world.
My bag is home from Cascais, Portugal in two days. I won't be home for another week.
After working and living in Europe, traversing four borders--UK, Spain, France, Portugal and back, having my bag show up when I arrived in Perpignan France and only having to check it once allowed me the luxury of traveling light over what started as a five week trip and turned into seven.
Luggage Forward, out of Boston has been doing this for me since 2007 and continues to set the bar in both responsiveness and customer service. Zeke and his customer service/ops lead Anna are fantastic people to work with, as they take the guesswork out of getting the bag from anywhere to any other place and back.
You guys Rock!!!