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Did MagicJack Lose It's Magic?

Over the weekend the Telecom Law Monitor, a blog from the telecom practice group of Washington D.C. based Kelly Drye caught my eye when I spied that MagicJack's sister/parent company, YMAX and AT&T were embroiled in a battle over, you guessed it. MONEY. For a long time many observers were trying to figure out just how MagicJack made money. Well, this FCC decision really helps make things clearer.

What you have to realize here is that what MagicJack was basically doing was taking the approach of a loss leader on their sale of the device, and free calls offer, and hoping to make money on the "access" charges, much the same way the "free" conference calling telcos in the midwest make their money. Well, it seems AT&T challeneged YMax's approach and the FCC agreed.

Basically  YMAX, the CLEC, was planning to make money on access charge compensation. AT&T said, we're not paying the rates you want to charge. Well it seems the FCC agreed. That means that MagicJack's model of cheap no longer means, almost free or at breakeven to them, and brings to light the fact that they may now see the possiblity of losing money on every call without their sister company making a profit on the access charges which subsidized what they have been doing.

YMax was counting on users to generate enough traffic to make the virtually free outbound calling worthwhile, which meant keep MagicJack as the money loser and make the profit at YMax. 

Here's how---- YMax is counting on people making thier long distance to the numbers using MJ and while not part of this particular FCC action, calling local numbers too. They are also counting on MagicJack customers to place toll-free calls.  With each call YMax generated revenue each time one was was placed, but the FCC decision means it will no longer be able to do so.  

So what does this mean? YMax probably will have to modify its tariff to describe the service in a way that allows it to charge for these calls.  If it is unable to accomplish that, the lowering of revenues from MagicJack customers as a result of the FCC order will present a real problem to the overall concept and profitability. 


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Alex Quilici

I'm waiting for MagicJack to get taken to court on their policy of not allowing FreeConferenceCall.com or other conference calling numbers.

They instead redirect you to a 305# (no doubt provided by their CLEC).

Their conference calling isn't a bad experience - they have some clever product touches - but I thought it was a blatant regulatory violation to disallow access to specific numbers.

John Balogh

I wonder if this also applies to ooma.com ?
(but they charge for hardware)

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