Cisco's Mobile Math Interpreted
Getting Connected In Portugal

Buyers Remorse for Galaxy Tab?

Image representing James Kendrick as depicted ...Image via CrunchBase

James Kendrick, who left JK On The Run at GigaOm for a more focused writing role at ZD-Net at the end of last year comments on the 16 percent return rate in the USA for the Samsung Galaxy Tab, tablet device being sold around the globe. 

James cites the 2 year locked in contract terms as being the big turnoff for consumers. While I think that's the symptom, I don't think that's the root cause.

The real issue is that in the USA the Galaxy Tab is a data tablet only, but in Europe where I saw (and considered buying one) it's both voice and data on one device.

Thus, my hypothesis is that people want to carry less. Less devices. Less expenses. Less bills to pay.

Had the USA operators not been looking to only add more "data" contracts to their revenue rolls, and instead looked at how the consumer and business market wants to carry less, but do more, the overall impact of the sales would be higher, and the returns caused by remorse would likely be lower.

Enhanced by Zemanta

Comments

Feed You can follow this conversation by subscribing to the comment feed for this post.

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been saved. Comments are moderated and will not appear until approved by the author. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

Comments are moderated, and will not appear until the author has approved them.

Your Information

(Name is required. Email address will not be displayed with the comment.)