VoIP News' Robert Poe picked 25 VoIP innovations he's seen in 2008. I'm very pleased and have to agree with many of the picks, though I'm sure I could find a few more, many of which are on the business model side, versus the practical or cool.
What I was pleased to see though was that the list included eight current or recently graduated clients including Voxbone for iNum, Truphone, Global IP Solutions, iotum for Calliflower, Palringo, Mobivox, GrandCentral and Yugma.
What else would I have put on the list? That's easy. Fonolo and Junction Networks. Fonolo's deep dialing customer service and support calling system is generating tons of glowing reviews from users and pundits alike.
Junction Networks' OnSip platform has redefined how businesses can use a hosted PBX platform. Their platform and payment model, plus the simplicity of it being SIP based makes it "open" vs. the Packet 8 closed model that Poe cited.
I would also include PhoneFusion's Visual VoiceMail app, that brings what was only an Apple iPhone app to many more handsets too as well as the entire ifByPhone platform as they are actually selling services, not just themselves ala Ribbit.
Lastly, I would have to include the VAPPs High Def Conferencing service. The hours I've spent on conference calls via HDC this year are in the hundreds. And with HDC I've been able to Skype In from anywhere I have an IP connection, saving thousands of dollars in minutes and long distance charges.