Vonage Won't Comment About Reliabiity...Does Anyone Wonder Why?
Vonage has a problem and its getting worse. Long ridiculed for poor customer service and lousy quality now they've chosen to take the non-comment approach when they get asked about that by a writer from the New York Times of all places.
Last I recall Vonage was based in the metro New York City area....If you can't be friendly with the customers or the backyard media that says a lot to me these days.
Our vonage lines are basically not working for the past 3 days. ican hear in-coming calls but they can't hear me. Or the whole conversation breaks up so much its is mutually unintelligible. I'm in Santa Monica CA.
What's going on??
Posted by: john davis | June 08, 2008 at 04:24 PM