Vonage Lawsuits, User Complaints Pouring In

Over the past week I have received written complaints from customers or former Vonage customers citing a recurring pattern of how they are handling questions, plan changes, payments and cancellations. None are pretty. Normally I would try to help by reaching out to Vonage, but their people have their hands full.

You see, there is the AT&T patent suit that made the news yesterday.

With unhappy customers, shareholders and competitors one has to wonder which leak will get plugged first (or last.)

Comments

[Andy Abramson]

Larry,

Vonage will survive somehow, but not in their present form. Two million customers is a user base that will be attractive to someone.

[Larry]

Andy, with Vonages's problems, and this latest at&t lawsuit, what is your prognosis of their future? Will they survive or is this the end?