He also digs into the research which Skype used a third party to conduct. I remember taking part in their online survey back in August or early September, as one of the early adopters who also was using the beta client.
My reaction to the new version. Slightly better sound, but the importing of Outlook contacts took forever. 45 minutes for my 1600 names. Why don't they just work with Plaxo and do all this on the backend? I mean why tie up my processor's time, when it can be done so much more easily with someone elses?