A few days ago I mentioned how IVR service in the field of customer support and cupport in general would be bolstered in many ways by VoIP. Today, the San Mateo County Times writes about Telemarketing and VoIP.
My question is, if VoIP is unregulated does that mean the telemarketers can have their way with us like in the old days? According to the article, a company Qovia has a way to block what they label Voice Spam.
That to me is one tasty, Voice appetizer, I mean application.